

| May 14th 2008 |
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- How does this electronic catalog work ?
- How can I know how much it costs in my own currency ?
- I have a problem... and I don't find any answers here ?
- How does this electronic catalog work ?
There is 4 big section in this web site. Just like any standard paper catalog, you need a summary table, a product description section, a shopping cart and a purchase form. This is exactly what you have here in this electronic version!
The summary is in fact a list of products available that allows you to make a selection. This list exist in two version; a multiple choices ordered by categories like sweaters, accessories, etc. Or by an alphabetic listing showing all products by name. These two list are available from the top-center of the screen. Just click on the area "Products by category" or "Alphabetic list". To make an order, you must use one of the two list to access the product information page. From there, choose a color, size and quantity. Then click "Add" to create a shopping cart (if not already there). The shopping cart will display the summary of the order (list of items you selected) and the total price plus taxes (see Sales terms). You can then erase one selection from the shopping cart. When you have finished your shopping (have selected all your items), you can then click on "Make your purchase". This will load a secure form with the selections of the shopping cart. Make sure every thing is ok. Simply write down your id, delivery address and payment information with a valid credit card.
Once the form is sent, Dalmard Marine will reply to you to confirm your order ASAP (please take note of the time zone difference!).
In simple words, here are the steps;
- Select an item from one of the 2 list from the top of the screen;
- Each product is presented with a page description including pictures, colors, size, etc;
- Select the combination you want and add it to your shopping cart;
- Once you have all the wanted items in your shopping cart, click on "Make your purchase". This will load the secured form;
- Simply write down the needed information (identification, shipping info, credit card info) and click "Send my purchase request" and that's all! We will get back to you to confirm.
- How can I know how much it costs in my own currency ?
All the prices in this catalog are in Euro (EUR). We often give you a direct link to a currency converter. The link is easy to access through the currency symbols (EUR). It is underlined so you know it's an hyperlink. This will open a new window; simply write the product amount on the left side and select the correct currency (EUR). Select your own currency in the right section and click "Perform Currency Conversion". This will give you the value of the product in your currency at the current rate (updated daily). Close the window if not needed.
- I have a problem... and I don't find any answers here ?
Contact us by e-mail and explain in details the problem and the circumstances (address of the web page, error message, special request, etc.) so we can help you with swift assistance and answers.
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